Reach out to them for help with any technical issues during an exam. How can I get support if something goes wrong during an exam? Respondus has a 24/7 live chat feature accessible to you throughout testing. Ultimately, your instructor determines if cheating occurred by viewing the video recording Respondus simply reports back possible incidents. How is my privacy protected? Respondus is FERPA compliant and uses securely encrypted protocols to save and view all test taker assets.ĭoes Respondus determine who is cheating? No. Integrated or external USB will both work. What equipment is needed? You will need to have a working webcam, microphone, and either a laptop or desktop computer. driver license, passport) or a student ID that has your photo. Why do I need a photo ID? What forms of ID are acceptable? We verify the photo and name on your ID to ensure you are the correct test taker. We recommend students take their exam in a quiet private location to limit potential flags and distractions. What do I need to know before taking my exam? Ensure your computer is charged and has a strong internet connection. Ideally your wifi would be about 100 MBPS up/100 MBPS down. Click Run Speed Test to see how fast your internet is. Run a google speed test to see how fast your internet is.Avoid being several rooms away from your router. Sit close to your router if possible for faster speeds.Login to Blackboard and follow the rest of the steps in this short guide. Prepare for the test at least 10-15 minutes before taking the test.Follow the link below to install LockDown Browser on the computer you will be using for testing.Students do NOT need Google's Chrome browser installed nor will this version affect a Chrome browser that's already installed. Both the Windows edition and the Mac edition of the browser are based on Chromium, Google's open source framework. LockDown Browser is a client application that is installed to a local computer. Mac: 120 MB permanent space on the hard drive.Windows: 75 MB permanent space on the hard drive.Mac: 2 GB RAM (A minimum 4gb of available RAM is necessary when using LockDown Browser to take an exam that also uses a webcam.).Windows: 2 GB RAM (A minimum 4gb of available RAM is necessary when using LockDown Browser to take an exam that also uses a webcam.).System Requirements for LockDown Browser and Respondus Monitor Operating Systems Students have access to live chat for support during exams. Visit the Respondus Support site ( ) for technical questions or to submit a ticket. All installations of Respondus must be issued by the WPU IT Department. Please enter a ticket at and create a ticket under the Software category to request Respondus to be installed onto your WPU Computer. Respondus Monitor is an online proctoring tool purchased by the University for proctoring exams.ĭownload and install LockDown Browser from this link, only for personal/non-WPU computers: Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system. Respondus LockDown Browser® and Respondus Monitor ![]() 9 Frequently Asked Questions for Students. ![]()
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